- PayPal is cutting around 2,500 jobs, or about 9% of its workforce, under new CEO Alex Chriss as the company faces increased competition, profit pressures, and analyst downgrades.
- The layoffs are intended to “right-size” PayPal, boost efficiency, and set up the company for renewed growth amid economic challenges.
- The job cuts follow PayPal’s stock price falling over 70% in 2022 and slowing growth, as rivals like Apple and Block gain market share in digital payments.
PayPal Holdings Inc. announced this week that it will cut around 2,500 jobs, reducing its workforce by about 9%. This move comes as the company faces increased competition, profit pressures, and analyst downgrades under new CEO Alex Chriss.
Reasons For The Layoffs
Chriss explained in a letter to employees that the cuts are intended to “right-size” PayPal by eliminating both current roles and open positions throughout 2024. The affected employees will be notified by the end of this week.
This latest round of layoffs follows PayPal’s vow to improve operating leverage under Chriss, who took over as CEO in September 2022. The company has struggled recently with its stock price falling over 70% in 2022 amidst rising inflation and interest rates.
PayPal also faces growing competition in the digital payments space from rivals like Apple, Block, and others. The company’s total payment volume growth slowed to just 9% in 2022 after surging 31% in 2021. Multiple analysts downgraded the stock and lowered profit forecasts last year.
Impact On PayPal
The cuts will impact around 9% of PayPal’s total workforce, though the company did not disclose the exact number of affected employees. PayPal had around 30,000 employees as of September 2022, so 2,500 job cuts would represent a significant reduction.
The layoffs mark the latest cost-cutting effort under Chriss as PayPal aims to boost efficiency. Chriss said in his letter that the decision will “set up PayPal for renewed growth” despite being a “difficult day.”
PayPal is the latest major technology company to announce notable job cuts recently. Other tech firms like Amazon, Salesforce, Meta, and Microsoft have also laid off thousands of employees amidst the economic slowdown.
PayPal faces an uphill battle to reignite growth under a new CEO. The 2,500 job cuts signal an aggressive push by Chriss to reduce costs and right-size PayPal’s operations in the face of slowing growth and rising competition. It remains to be seen whether the layoffs will be enough to get PayPal back on track as a top player in the digital payments industry.