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Cryptocurrency Giants Binance, Coinbase Grapple with Discontent, Discloses TrueUp Research

by BlockNews Team
July 7, 2023
in Business, Crypto, Media, Social
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Cryptocurrency Giants Binance, Coinbase Grapple with Discontent, Discloses TrueUp Research
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  • Top-tier cryptocurrency exchange platforms like Binance, Coinbase, and Gemini may not be the ideal workplaces as implied by the data obtained from job-review platform Glassdoor, according to research by tech recruitment firm TrueUp.
  • While it’s crucial to note that all Glassdoor reviews are voluntarily provided by users, raising questions about data credibility, the platform maintains that each review goes through a vetting process.
  • Although the dissatisfaction rate appears higher in these crypto exchanges, Blockchain.com and Ava Labs seem to boast the happiest employees, as per the TrueUp analysis.

As the crypto world continues to boom, a new study conducted by tech hiring expert, TrueUp, hints at a rising tide of disgruntlement at several prominent crypto exchanges. Drawing from extensive data provided by job-review site Glassdoor, the study reveals that top players such as Binance, Coinbase, and Gemini might be less than ideal places to work.

TrueUp’s analysis utilized a quadrant diagram to illustrate the interplay between company growth and employee satisfaction among 27 leading crypto businesses. Interestingly, prominent names like Coinbase and Binance featured more prominently on the less content side of the spectrum. These two platforms alone have gathered a staggering total of 1,257 reviews on Glassdoor.

While Glassdoor doesn’t explicitly measure happiness, it does gauge an employee’s willingness to recommend the company, their approval of the CEO, and their positive or negative forecasts for the company’s future.

In a chat with Cointelegraph, a representative of Binance underscored their hiring strategy’s focus on resilient candidates who can thrive in a challenging work environment and are committed to user service. Acknowledging their hard-driving, or “hardcore,” work culture may not be everyone’s cup of tea, they welcome critical reviews for continued improvement. This representative also cast a spotlight on the self-reported, user-generated nature of Glassdoor reviews, indicating potential concerns about the data’s authenticity.

Skeptics argue that Glassdoor data could be easily distorted or fabricated. Glassdoor, however, maintains that all reviews undergo a rigorous moderation process pre-publication.

Neil Dundon, the founder of CryptoRecruit, opined that despite the potentially speculative nature of Glassdoor’s data, individuals working in “infrastructure building” seem to have a higher satisfaction rate than those at exchanges. Dundon speculates the recent wave of layoffs at top firms might be contributing to the disgruntlement. A silver lining to this cloud, however, is that employees at Blockchain.com and Ava Labs seem to be the happiest according to TrueUp’s chart.

2022 Crypto Slump Impacts Industry’s Future

A wave of turbulence rocked the cryptocurrency industry in 2022, significantly affecting both the market and associated companies. The industry’s value experienced a near 65% plunge since fall 2021, mirroring the dot-com crash of the early 2000s. This precipitous decline led to extensive layoffs and cutbacks among major crypto companies, such as Coinbase, Gemini, and BlockFi. Bitcoin and Ethereum, the flag-bearers of cryptocurrency, witnessed price drops of 70% and 78% respectively from their record highs in November 2021. 

Regulatory changes only added to the chaos, with the U.S. Securities and Exchange Commission taking action against leading crypto exchanges like Binance and Coinbase. Despite the obstacles, the sector has showcased resilience and the potential for recovery. However, the ongoing reverberations of 2022’s upheavals continue to shape a challenging path forward into 2023.

Tags: BinanceCoinbaseCrypto ExchangesTrueUp
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